Cancelation
policy
Terms and Conditions
General Cancelation policy
1. General
These General Terms and Conditions (GTC) apply to all services provided at Mr. J's Barbershop, as well as to appointment bookings made via our website or by telephone.
2. Scheduling and canceling appointments
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Appointments can be made online, by phone or in person.
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Cancellations are free of charge up to 24 hours before the appointment.
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In case of later cancellation or no-show, we reserve the right to charge a cancellation fee of 100% of the agreed price and or deposit.
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If you have to cancel or change your appointment, just let us know. If you inform us less than 24 hours before your scheduled time, 100% of the service fee will be charged and cannot guarantee we’ll be able to fit you in on the same day/week.
3. Prices and Payment
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All prices and services are subject to change and may vary per barber.
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Payment is made directly in shop in cash or by debit/credit card.
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Online payment (if activated) is processed via secure payment service providers.
4. Gift cards
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Gift cards are valid for 12 months from the date of purchase.
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A cash payout is not possible.
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Gift cards cannot be combined.
5. Liability
We accept no liability for allergic reactions or undesirable results if these are due to incomplete information provided by the customer.
We accept no liability for personal belongings (e.g. clothing, jewelry).
6. Running Late?
Mr J's Barbershop is a very popular Shop. This means we’re usually booked to capacity. If you show up late to your appointment (without letting us know), we can’t guarantee we’ll be able to give you the complete allotted time since we don’t want to keep any of our other clients waiting unncessarily. The No-Show Policy may be enforced. Be in touch to find out more.
7. Changes & Availability
Mr. J's Barbershop reserves the right to adjust services, prices, and opening hours at any time. Short-notice changes due to illness, technical problems, or force majeure are possible.
8. Customer satisfaction
Customer satisfaction is our top priority. If you are not satisfied with a service, please let us know within 48 hours so we can find a suitable solution.